• 04 Night’s Accommodation with Breakfast at Selected hotel.
•  All tour & Airport Transfers by Sedan (2 Pax) / Minivan (4 Pax)
• Local English speaking driver
• Entry Tickets: Kok Tobe by cable car, Shymbulak Ski Resort by cable car
• 02 Water bottle per person per day
• All tour & transfers on a private basis
• Almaty City Tour + Kok Tobe by cable car
• Shopping tour (Green Bazar - Chocolate Factory + Mega Park)
• Shymbulak Ski Resort by cable car - Arbat Street

• 5% GST
• Travel Insurance
• Anything not mention in the itinerary
• Airfare – International or domestic flights are not included
• E-Visa – Visa charges (for Indians Almaty visa is free on arrival)
• Meals – Any meals not specifically mentioned in the itinerary
• Other Entrance Fees & Activities
• Unspecified Items – Anything not clearly mentioned in the “Inclusions” section
• Extra Vehicle Use – Vehicle usage beyond the scheduled itinerary is excluded
• English-Speaking Guide Charges – Not included unless mentioned separately 

• Almaty City Tour + Kok Tobe by Cable Car
• Shymbulak Ski Resort by Cable Car + Arbat Street
• Shopping Tour

• Hotel are Subject to availability.
• Flight fares are subject to change.
• Validity of the passport should be minimum 6 months from the intended date of return.
• About Vietnam visa, I would recommend you to obtain the e-visa which is best option for now - very quick and easy via our government website:
• Please follow all the steps and fill in correctly information. If any typo is made, you will not be able to enter Almaty: This is the best way to save time and clear complicated issues at Almaty immigration
• Please print out the E-Visa and bring it with you when travel to Almaty 

Documentation:

• The passenger/s will not hold T&T, under any circumstances, liable or responsible for any refused / delayed documents and / or for any expenses incurred due to no availability of visa and / or error in dates of visa granted, etc. In case of visa refusal, cancellation charges will be applicable as given.
• The International Check-in time: - 1500 hrs. & check-out time is 1200 hrs.
• The above rates are applicable strictly for resident Indian citizens only

Terms & Conditions:

• Sahyogmantra Tours is not holding any accommodation / air seats for you at the moment. On receipt of registration amount, we will then request for your Hotel Accommodation. The rates mentioned above are as of now and all subject to Change / availability
• Booking is Non-Refundable/Amendable after confirmed
• For booking procedures, you will be required to pay 50% advance deposit at the time of booking. Balance payment for the above Package needs to be settled maximum 20 days prior to departure
• On confirmation of your booking, the entire USD/EUR/ INR payment for the above Package needs to be settled maximum 45 days prior to departure.
• The rooms & rates are subject to availability at the time of booking / confirmation.
• For queries regarding cancellations and refunds, please refer to our Cancellation Policy. Disputes, if any, shall be subject to the exclusive jurisdiction of Mumbai courts only.
• All the above-mentioned rates are per person rates on twin sharing.
• Any increase in the rate of exchange can lead to an increase in the cost of surface transportation & other land arrangements, which can come into effect prior to departure, the difference will have to be paid by the passenger directly to T & T.
• In case of non-availability of hotel, alternate options will be suggested which may involve increase in price.
• In case where a guest along with his family is unable to join or continue the tour due to any reason whatsoever including illness, death or loss of any travel documents, flight/train delays or Cancellation no claim shall be entertained for refund of unutilized services, his booking shall be treated as 'no show' on the tour and 100% cancellation charges will be levied
• Our offer is based on usage of base category rooms at the mentioned hotels (unless specified otherwise) and if this category of rooms is not available, we shall try to confirm accommodation in next available higher category of rooms and shall advise Supplementary cost involved while conveying the status.
• Any overstay expenses due to delay or change or cancellation in flight / Train will be on the passenger's own & Sahyogmantra Tours will not be held liable for such expenses. However, we will help the best of our abilities.